Warranty does not cover: Normal wear and tear (fading/cracking leather, minor scratches), damage caused by improper installation, chemical spills, lack of maintenance, unauthorized repairs, or commercial abuse.

To initiate a warranty claim, please contact our support team with your original order invoice, a clear description of the issue, and detailed photos/videos showing the product defect.

Upon claim approval, we will, at our discretion, provide replacement parts, repair the item, or offer a product exchange. Free replacement parts will be shipped directly to your salon location.