Free Shipping on Orders Over $3000

Up to 40% OFF on Selected Items

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Frequently Asked Questions

Yes, you can. You only need to pay a 50% deposit of the order value to pre-order. The remaining balance is due before the goods are shipped.
At present, we do not have a warehouse in the U.S.; all of our products are manufactured in China and shipped directly to you. We are actively working to establish additional warehouses and showrooms in the U.S. in the near future.
Regarding shipping costs, we will provide an estimate once you finalize your list, quantities, and desired designs. Shipping fees depend on the total volume of the goods.
  • Carton with Wooden Frame for Fragile Products
  • Standard Carton for Regular Products
All of our items are made to order and are not available for immediate shipment.
  • Regular item orders typically take 7 to 25 working days to fulfill.
  • Bulk and customization orders generally require 25 to 45 working days for completion.
  1. What shipping methods do you offer?
Due to the large size of our furniture, we prioritize shipping all items by sea to minimize shipping costs. Typically, sea freight takes approximately 4 to 6 weeks for delivery.
Accept payment via Company Check: KaShant LLC. We accept payments via company check made payable to KaShant LLC. We recommend this option as it minimizes processing fees and offers the most favorable financial terms, which can benefit your business’s financial reporting
  • DDP (Delivered Duty Paid):
Under DDP, the seller assumes full responsibility for all costs and risks associated with delivering the goods to the specified destination. This includes payment of taxes and customs duties. The seller also handles all customs clearance procedures and related expenses.
To maximize shipping efficiency, our minimum order quantity is set at 3 pieces.
Warranty Information We offer a warranty period of 12 to 24 months from the date of purchase, depending on the item and under normal usage conditions. Exclusions from the Warranty:
  • The warranty does not cover the cost of wear-and-tear parts.
  • Repairs are not covered for damages resulting from physical impact, improper use, unauthorized modifications, attempts at self-repair, or any natural or man-made disasters.
All furniture is made to order and customized specifically to meet your preferences. As a result, we are unable to accept returns on customized items. We encourage you to carefully review your selections, including dimensions, materials, and designs, before finalizing your order to ensure complete satisfaction with your purchase.