Can I pick up my order from your warehouse or factory?

NGUYEN THI NGOC TRINH2026-10-06T09:27:40+00:00Yes, of course. Our warehouse address is 12761 Western Ave, Garden Grove, CA, United States, 92841. Please feel free to pick your order from our warehouse.

How are delivery fees calculated?

NGUYEN THI NGOC TRINH2026-10-06T09:40:17+00:00Delivery fees are determined at checkout according to item weight, package dimensions, and your delivery address. For heavy and bulky salon furniture, we provide standard curbside freight delivery.

How long is your production time?

NGUYEN THI NGOC TRINH2026-10-06T09:23:15+00:00In-stock items ship within 5-7 business days. Custom-built or made-to-order furniture typically takes 2–4 weeks or more than for production prior to shipping.

What are your payment terms?

NGUYEN THI NGOC TRINH2025-01-22T18:57:30+00:00Accept payment via Company Check: KaShant LLC. We accept payments via company check made payable to KaShant LLC. We recommend this option as it minimizes processing fees and offers the most favorable financial terms, which can benefit your business’s financial reporting

What is the minimum order quantity (MOQ) for products?

NGUYEN THI NGOC TRINH2026-10-06T09:42:49+00:00Our minimum order quantity is 1 product.

What is the warranty on KaShant products?

NGUYEN THI NGOC TRINH2026-10-06T09:42:05+00:00We provide a limited warranty of 6 months to 1 year, depending on the product category. Specifically, upholstery materials are backed by a 6-month warranty, whereas all other parts and components are covered for a full year.

What is your return policy for furniture?

NGUYEN THI NGOC TRINH2026-10-06T09:36:06+00:00We accept returns on eligible standard items within 3 to 5 days of delivery, provided they are unused, unassembled, brand new, and in their original packaging. Please note that customers are responsible for all freight charges, including both original outbound shipping and return shipping costs.

What payment methods do you accept?

NGUYEN THI NGOC TRINH2026-10-06T09:30:57+00:00We accept payments via domestic cards, Visa, and popular e-wallets such as PayPal and Stripe.

What should I do if my goods arrive damaged or broken?

NGUYEN THI NGOC TRINH2026-10-06T09:32:38+00:00Please check all boxes and items thoroughly before signing the Proof of Delivery (POD). If you notice any external damage, missing items, or defects, you must write them on the delivery receipt and notify our team within 24–48 hours.