Frequently Asked Questions

Currently, we do not have a warehouse in the U.S. All products are manufactured in China and shipped directly to you to optimize costs for our customers. We plan to establish additional warehouses and showrooms in the U.S. soon
If any accessories are missing or items arrive damaged, please provide detailed photos and videos within 5 days of receipt. Simply contact our 24/7 customer service by phone, email, or by submitting a support form. We will coordinate with the warehouse and factory to arrange for a replacement or repair as soon as possible